Quality Management Software

Powerful, Easy-to-Use, Lightning-Fast

Quality Management Software (QMS Software).

1factory's QMS Software simplifies every aspect of quality management, including Document Control (document authoring, red lines, version control, approvals, access control), Training management and more. 1factory's Quality Management Software also provides powerful issues management capabilities for Nonconformances, CAPAs, SCARs, Audit Findings, and Complaints.

1factory's quality management solution simplifies audit preparation saving thousands of man-hours each year. With 1factory's QMS Software, manufacturers ensure all regulatory and customer requirements are met, users are working with up-to-date documents, and training is complete.

AUTOMATE COMPLIANCE. GET CERTIFIED FASTER. ACE YOUR AUDITS.

ACE YOUR AUDITS

"Both our AS9100 and ISO13485 auditors were extremely impressed with 1Factory's ease of use. There was no fumbling around between network folders to show how we comply to each standard. Version control and owners were easily identified and there was no confusion."

"I would 100% recommend the transition to 1Factory's Quality Management Software. It has helped Fairview go completely paperless over the past 3 years while helping us maintain exceptional traceability across the board"

Harrison Moulton, Quality Manager, Fairview Machine Company

QUALITY MANAGEMENT SOFTWARE (QMS SOFTWARE) FEATURES

1 Standards & Requirements

Manage all external standards (e.g. ISO 9001, AS9100, ISO 13485, TS16949), customer-specific requirements (e.g. supplier quality manual), and regulatory requirements (e.g. 21 CFR Part 820) in one place. Digitize requirements and make them easy to find with 1factory's document control capabilities.

2 Procedures & Work Instructions

Author procedures and work-instructions with text and images using our document authoring features. Enjoy powerful version control, with clear change history across revisions. Establish clear links between standards (requirements), procedures, and other related documents with 1factory's digital document control system.

3 Forms & Records

Manage Forms (e.g. Document Change Order) with revision control and approvals within the 1factory QMS system. Ensure that records are generated only with the latest version of a form. Route records for approval. Easily search and retrieve records for audits.

4 Training Management

Simplify training management. Establish training plans. Easily assign and track training by role and user. Generate training for (1) initial release & new revision of a procedure, (2) new hire or role change, (3) scheduled periodic retraining, and (4) retraining as part of corrective action. Ensure training is always up-to-date and avoid audit findings with 1factory's powerful QMS Training Management capabilities.

Managing documents in 1factory QMS

5 Multi-Site Deployments

Effortlessly manage corporate and site-specific procedures and work instructions with 1factory's Federated (Multi-Org) QMS capabilities. Corporate documents apply to all or selected sites, while site-specific documents apply to only the specific site. Effortlessly assign and track approvals and training across all sites using 1factory's powerful Federated Quality Management Software.

6 Access Controls

Protect critical documents and organizational intellectual property - procedures, work instructions, and records - by limiting access to specific user roles with 1factory's powerful QMS access control features.

7 Approval Workflows

Route documents - procedures, work instructions, and records - for approval by role and by user using the built-in workflow engine. Notify users of required approvals and document status changes via email. Record approvals and electronic signatures for traceability and Part 11 compliance.

8 Document Change History & Version Control

Easily manage changes with powerful built-in document change history, redline view, and version control capabilities integrated into our quality management platform. Simplify document review and approval with the powerful redline view that highlights additions, deletions and edits.

Automated redlining in 1factory QMS

9 Nonconformances (NCRs)

Easily create and manage nonconformances for manufacturing or engineering caused defects, deviations, customer returns, audit findings, safety problems etc. using our QMS Software. Auto-populate NCR details from Inspections. Assign action-items, and use automated reminders to ensure timely resolution.

10 Corrective Actions (CAPAs)

Initiate CAPAs and SCARs from NCRs using our quality management software. Setup CAPA templates to guide the user, and ensure a consistent problem-solving process. Track CAPA and SCAR progress, and use automatic reminders to ensure timely resolution. Review and approve through our quality management system.

11 Supplier Corrective Actions (SCARs)

Request Supplier Corrective Actions from suppliers using the 8D process through the 1factory Supplier Portal. Work together with suppliers to resolve problems and prevent recurrence. Ensure all 8D sections are filled-out, supplier actions are completed and effectiveness is verified prior to closing out the corrective action.

12 Complaints

Record and track product failures or deficiencies reported by field service teams and customers using our quality management system. Track reported issues from initial complaint through Investigation (Review of Device /Lot History Record, Failure Analysis), Risk Assessment, Containment, Corrective Action, and Preventive Action. Assign and track actions within the QMS Software platform.

Analyzing NCRs and CAPAs in 1factory QMS

13 Audit Findings

Manage audit findings and associated tasks wit 1factory's Quality Management Software. Support a continuous improvement culture by enabling team-members to log and track business process improvement actions. Ensure compliance and readiness for customer or regulatory audits.

14 Quality Matrix / Dashboard

Get a birds-eye view of your QMS and audit-readiness with the Quality Management Dashboard. View a hierarchical view of Standards, Requirements and associated Procedures. Simplify audit-prep by ensuring all documents up-to-date and all required training is complete.

15 QMS Analytics & Reporting

Easily pareto nonconformances, CAPAs, SCARs and Complaints by part number, type, supplier, detected at, caused by and other fields using our QMS Software analytics. Deliver CAPAs and Suppliers electronically within 1factory to connected Customers and Suppliers or email CAPAs and SCARs to customers and suppliers.

16 QMS Deployment and Go-Live

1factory has the fastest QMS Software deployment time on the market. With 1factory's powerful onboarding tools, you can go-live within a week. In comparison, other Quality Management Software systems will take months or even years to deploy.

Managing training in the 1factory QMS

CASE STUDIES

Fairview Machine

Fairview Machine is a manufacturer or high precision Aerospace and Medical components. Fairview Machine recently deployed the 1factory quality control system and digitized their quality management processes.

Harrison Moulton, Quality Manager at Fairview Machine Company, says:

"I would 100% recommend the transition to 1Factory's Quality Management Software. It has helped Fairview go completely paperless over the past 3 years while helping us maintain exceptional traceability across the board."

Read the full case-study to learn how Fairview Machine transitioned the entire organization from a paper-based quality system to a paperless quality management solution.

Read the Case Study

EASY TO USE. LIGHTNING FAST.

INTUITIVE DESIGN

1factory is designed for the front-line of quality control with design inputs and ideas from our users. 1factory's intuitive navigation and best-in-class screen-designs make training a breeze. Training and full-deployment takes under two hours with no disruption to operations.

LIGHTNING FAST SPEED

1factory is engineered to be lightning-fast. We serve customers all over the world 24 hours a day, 7 seven days a week, 365 days a year. Our customers in United States, Mexico, Canada, Israel, China, South Africa, Denmark, UK, India, Malaysia, Taiwan all enjoy lightning-fast data collection and powerful real-time analytics.

SECURE AND RELIABLE

SECURITY

1factory is hosted on AWS GovCloud. The AWS GovCloud service is an isolated Amazon region designed to host sensitive data and regulated workloads, including International Traffic in Arms Regulations (ITAR) data.

All customer data transfer from client to server is encrypted over standard HTTPS/TLS 1.2, using a certificate with 2048-bit RSA public key / SHA-256 with RSA encryption. All customer data is encrypted at rest. Data (e.g. Part Numbers, Measurements etc.) are stored in an encrypted Amazon RDS instance. Drawings, Raw Material Certificates etc. are stored on encrypted Elastic Block Storage (EBS) volumes. Drawings and other documents may be additionally encrypted with individual encryption keys.

1factory complies with all NIST-800-171 requirements. 1factory also maintains a SOC2 Type 2 certification, and a copy is available upon request.

RELIABILITY

1factory has been engineered to be highly reliable, scalable and available. Over 200 million parts have been inspected with 1factory by customers in 26 countries.

1factory has delivered an uptime of >99.99% over the last 8 years. We use a third-party service to monitor system uptime, and our customers can view our uptime and availability metrics in real time.

1factory backs-up database with a daily snapshot. Files are stored on redundant hard-drives and backed up via daily snapshots.

BENEFITS: QUALITY MANAGEMENT SOFTWARE

CHALLENGES IN QUALITY MANAGEMENT SYSTEMS

Quality Management Systems are challenging to set up and manage. Companies must manage a wide range of documents - procedures, work instructions, forms, records (gage calibrations, nonconformances etc.). Documentation must be maintained for business processes and for actual products, often at both corporate and site-specific levels.

Document authoring and version control in traditional quality management approaches is time-consuming and error-prone. Without proper quality management systems, organizations struggle to track changes, maintain revision history, and ensure only current versions are in use.

Document review and approval processes in quality management are complex and difficult to manage. Tracking multiple approvers, managing feedback, and comparing document versions manually leads to delays and confusion in quality management workflows.

As document repositories grow, finding specific procedures, work instructions, or records becomes increasingly difficult. Organizations struggle to maintain proper access controls while ensuring employees can quickly access the quality management documents they need.

Training management becomes overwhelming as organizations try to track quality management requirements across roles, new hires, and document revisions. Manual tracking of training completions and due dates leads to compliance gaps and missed deadlines in quality management processes.

Maintaining audit readiness is a constant challenge in quality management. Quality teams spend excessive time verifying document updates, confirming training completion, and ensuring compliance with standards and requirements.

Larger organizations with multi-site operations face additional complexity in quality management document management. Organizations struggle to maintain consistency between corporate-wide procedures while managing site-specific quality management requirements and ensuring proper document distribution.

Without a unified quality management system linking requirements to procedures, organizations lack visibility into their quality system's effectiveness. Quality managers struggle to track document status, training compliance, and audit preparedness across the quality management organization.

THE 1FACTORY QUALITY MANAGEMENT SOLUTION

1factory's Quality Management Software (QMS Software) simplifies all aspects of quality management processes, including document control, training management, issues management and more.

Authoring, Version Control, Approval: 1factory's document control capabilities make it easy to author and version-control documents. Documents can be routed for approvals by all required roles and users. And powerful red-line capability makes it easy to review changes across versions within the QMS Software.

Organization, Access and Search: 1factory's Quality Management Software organizes all QMS documents - procedures, work instructions, forms and records - with the correct context, making them easy to find, use and maintain. Access can be restricted to only the required roles. Powerful search instantly retrieves documents and records from the quality management system.

Issue Resolution & Prevention: 1factory QMS Software provides comprehensive tools for managing quality issues across the organization. Customer complaints can be tracked from initial report through investigation, risk assessment, and resolution using our quality management platform.

Training Management: 1factory's Training Management capabilities make it easy to assign training and track completion by role and by user. Training can be assigned at initial release or revision of a document, or when users are hired, change roles, and require retraining through our quality management system.

Corporate and Site Documents: 1factory's powerful multi-org capability makes it easy to manage both corporate-wide and site-specific procedures and work instructions, while ensuring employees are always working to the correct procedure in our QMS Software.

Onboarding and Migration: 1factory's built-in data import tools simplify migration of documents - text and images - from legacy quality management systems and Word documents.

Audit Readiness: 1factory's built-in QMS Dashboard helps ensure that requirements are covered, users are trained and working to the latest version of documents. With 1factory, the quality management system is always up-to-date and users are always prepared for an audit.

500+ CUSTOMERS. 30+ COUNTRIES. 20+ INDUSTRIES.

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