Powerful, Easy-to-Use, Lightning-Fast
Supplier Quality Management Software.
Connect with your suppliers over the 1factory platform. Speed-up FAI and PPAP processes. View and analyze supplier inspection data in real time. Detect and resolve problems before parts are shipped.
ENJOY DEEP SUPPLY CHAIN VISIBILITY. ENSURE QUALITY AT SOURCE.
THE CUSTOMER'S PERSPECTIVE
“1Factory has enabled a different level of integration with our key suppliers on high risk parts. We are solving the problem of stale and dusty control plans, and lack of supplier monitoring of quality data. We also found issues with measurement resolution on key features, and we found other cases where the distribution of data suggests abnormal processing (scrap, rework, fine tuning).”
Semiconductor Capital Equipment Manufacturer
THE SUPPLIER'S PERSPECTIVE
“With 1Factory, we give the customer access to the heart of RIVAL A/S. Everything is available and that gives the customer some security. The system saves us a lot of paperwork because we no longer have to make measurement reports and forward to the customer. We can also keep an eye on unmanned production on the weekends. Otherwise we would be left with over 1000 components all of which would have to be scrapped."
Rival A/S, Denmark
OVERVIEW
WHAT IS SUPPLIER QUALITY MANAGEMENT?
Supplier quality management is the set of activities performed to ensure product quality across the entire supply chain. It involves carefully selecting and monitoring suppliers, maintaining strong relationships, and establishing clear quality requirements.
There are several essential activities: supplier selection, performance monitoring, quality planning, first article inspections (FAI), and production part approval processes (PPAP). Together, these elements help organizations build a reliable supplier network and maintain consistent quality standards.
Success depends on having immediate access to supplier quality data throughout the supply chain. This allows teams to evaluate supplier performance, make informed sourcing decisions, and take corrective action when needed - ultimately ensuring that every component meets or exceeds specifications before entering production.
WHAT MAKES SUPPLIER QUALITY CHALLENGING?
Today's manufacturing landscape presents unprecedented complexity, with expanding product variants (number of parts, number of configurations), global multi-tiered supplier networks, and increasingly challenging specifications.
Most buyers lack real-time visibility into supplier production data, forcing them to operate reactively and discover quality issues only after defective parts have already entered the supply chain.
Traditional methods - from emailed spreadsheets to emergency site visits - burden both buyers and suppliers with time-consuming manual processes, leading to costly delays, data gaps, and quality escapes.
THE 1FACTORY SUPPLIER QUALITY MANAGEMENT SOLUTION
1factory revolutionizes supplier quality management by delivering unique value to both suppliers and buyers.
For suppliers, our platform dramatically simplifies quality data collection and analysis, unlocking hundreds of hours of productivity previously lost to manual processes.
For buyers, we transform this streamlined data into actionable intelligence, providing early warning of emerging risks across the supply chain.
This dual-sided approach ensures high supplier adoption and delivers unprecedented visibility into production quality, enabling truly proactive quality management and preventing costly defects before they occur.
SUPPLIER QUALITY FEATURES
1 Approved Vendor List (AVL)
Evaluate and qualify suppliers. Monitor supplier quality and delivery performance. Manage supplier lifecycle from Onboarding through Approval, and Requalification or Disqualification. Reduce risk by ensuring supplier certifications are always up-to-date.
2 Incoming Inspections (IQC)
Inspect incoming materials. Capture visual and dimensional checks. Attach raw material & special processing certs. Enjoy automated sample size calculation. Use built-in lot switching rules to tighten or reduce inspection requirements based on historical supplier performance.
3 Supplier Portal
Connect with your suppliers over the 1factory portal. Simplify FAI, PPAP, SCAR, and ongoing Supplier Quality Management. Collaborate with suppliers to speed-up new product introduction, and ensure quality at source.
4 Deep Supplier Collaboration
With 1factory's powerful "deep collaboration" capability, you (the customer) can connect with your suppliers and view their control plans, and manufacturing inspection data in real-time. With a shared understanding of the data, you and your supplier can work together to resolve problems before parts are shipped.
5 Supplier PPAP Management
Define and assign PPAPs to suppliers with Levels, Reason Codes, and Due Dates. Simplify PFMEA and COntrol Plan creation for suppliers. Review supplier PPAP documentation, provide feedback, and approve individual elements and the complete PPAP package.
6 Supplier Control Plans
Easily create and share quality control plans with suppliers or work with your suppliers to develop their quality control plans. Ensure adequate controls for critical product features and process parameters to prevent mistakes and control variation.
7 Supplier First Articles
Speed-up the FAI process for suppliers with automated drawing ballooning, CMM data collection, and FAI report creation. Ensure all required data and certs are collected. Review and approve supplier FAIs.
8 Supplier Inspections
Simplify and automate data-collection for suppliers. Ensure that suppliers are collecting data in a systematic manner and verify measurements against specifications at the point-of-manufacturing. Detect problems early and assess risk before parts leave the supplier. Review and approve or reject inspections.
9 Supplier Corrective Actions
Request Corrective Actions (SCARs) from suppliers using the 8D process. Work together with suppliers to resolve problems and prevent recurrence. Ensure all 8D sections are filled-out, supplier actions are completed and effectiveness is verified prior to closing out the corrective action.
10 Data: Customer to Supplier
With this capability, you (the customer) can balloon drawings, create control plans and assign plans to your suppliers. You can also share incoming inspection data with your supplier to ensure alignment. This is ideal for situations where the customer/OEM defines what needs to be measured, at what frequency, and how it needs to be measured.
11 Data: Supplier to Customer
With this capability, your supplier can balloon drawings, create control plans and share those plans with you (the customer). Your suppliers can also share first articles and real-time manufacturing inspection data with you. This is ideal for situations where the supplier defines what needs to be measured, at what frequency, and how it needs to be measured.
12 Dashboards & Scorecards
1factory provides built-in supplier-level and part-level dashboards, scorecards and analytics. Buyers can manage Supplier Performance in DPPM (Defects in Parts per Million) or in Percentage terms. Buyers can also view feature-level SPC data (run-charts and histograms) to review manufacturing data and identify issues.
CASE STUDIES
Zipline - Supplier Quality
Zipline designs, manufactures and operates the world's largest autonomous aircraft network, delivering life-saving supplies such as blood and medicines, and cutting delivery time from hours to minutes.
High-quality parts are critical to successful and reliable delivery. To ensure the quality of parts coming in from suppliers, Zipline deployed the 1factory system across its supply chain. Today suppliers create Control Plans and First Articles and submit them to Zipline for review and approval via 1factory. Once Plans and FAIs are reviewed, suppliers submit on-going inspection data to Zipline via 1factory.
Watch a 7-minute video to hear first-hand from the Zipline team (Incoming Inspection, Quality Engineering, Supplier Quality, and Chief Technology Officer) about the power of 1factory, its ease-of-use, and its impact on cost of quality.
EASY TO USE. LIGHTNING FAST.
INTUITIVE DESIGN
1factory is designed for the front line of quality control with design inputs and ideas from our users. 1factory's intuitive navigation and best-in-class screen-designs make training a breeze. Training and full-deployment takes under two hours with no disruption to operations.
LIGHTNING FAST SPEED
1factory is engineered to be lightning-fast. We serve customers all over the world 24 hours a day, 7 seven days a week, 365 days a year. Our customers in United States, Mexico, Canada, Israel, China, South Africa, Europe, India, Malaysia all enjoy lightning-fast data collection and powerful real-time analytics.
SECURE AND RELIABLE
SECURITY
1factory is hosted on AWS GovCloud. The AWS GovCloud service is an isolated Amazon region designed to host sensitive data and regulated workloads, including International Traffic in Arms Regulations (ITAR) data.
All customer data transfer from client to server is encrypted over standard HTTPS/TLS 1.2, using a certificate with 2048-bit RSA public key / SHA-256 with RSA encryption. All customer data is encrypted at rest. Data (e.g. Part Numbers, Measurements etc.) are stored in an encrypted Amazon RDS instance. Drawings, Raw Material Certificates etc. are stored on encrypted Elastic Block Storage (EBS) volumes. Drawings and other documents may be additionally encrypted with individual enryption keys.
1factory complies with all NIST-800-171 requirements. 1factory also maintains a SOC2 Type 2 certification, and a copy is available upon request.
RELIABILITY
1factory has been engineered to be highly reliable, scalable and available. Over 200 million parts have been inspected with 1factory by customers in 18 countries.
1factory has delivered an uptime of >99.99% over the last 8 years. We use a third-party service to monitor system uptime, and our customers can view our uptime and availability metrics in real time.
1factory backs-up database with a daily snapshot. Files are stored on redundant hard-drives and backed up via daily snapshots.
500+ CUSTOMERS. 25+ COUNTRIES. 20+ INDUSTRIES.
AEROSPACE & DEFENSE
AEROSPACE MACHINING
PRECISION MACHINING
MEDICAL DEVICES
AUTONOMOUS AIRCRAFT
ADVANCED CERAMICS